Practice Excellence Awards enter second round
Twenty-six accountancy firms have made it through to the second round of the 2012 Practice Excellence Awards and will now be scrutinised by our expert judges.
The Practice Excellence Awards are part of an on-going independent client satisfaction survey organised by AccountingWEB. In this year’s online survey, more than 2,000 clients gave feedback on the 70 accountancy firms entered in four award categories: new; small; medium-size; and large firm.
As part of their participation in this interactive client feedback scheme, those firms that did not make it through to the second phase will still receive a benchmark report comparing them against the averages for client satisfaction in their category, backed with hard data and feedback from the survey to help improve their performance and client satisfaction levels.
This year’s contenders are:
- Large: Cassons; Forrester Boyd; Garbutt & Elliott; Milsted Langdon; PM+M; Rouse Partners
- Medium: Cedar + Co; Lamont Pridmore; Houghton Stone; HB&O; Seymour Taylor;
- Small: ADM Accountancy Services; AWR; Elizabeth Eyre; Gordons Knight; Goringe Accountants; Green & Co; Haxton Chartered Accountants; Lerman Jacobs Davis; Pearson & Associates; Stark Main & Co
- New: Accountancy Advantage; Bainbridge Lewis; Deans Accounting Services; Meades Contractors; Telford Associates.
During the second phase, judges including AccountingWEB editor John Stokdyk, Principia founder Ric Payne, James Scanlan from PracticeWEB and representatives from PEA sponsors Sage, IRIS, Digita and BTCSoftware will review submissions from each of the entrants. Based the efforts each entrant puts into tangible client care improvements, three firms will go forward from each category to a vote of their peers on AccountingWEB starting on 20 August. This means that Practice Excellence Awards winners will have gone through a full 360-degree assessment to justify their awards, which will be presented at the Practice Excellence Forum in London on 20 September.
This event will give all those taking part in the Practice Excellence initiative a chance to learn from the data gathered in the online survey, and to hear from previous winners on what they have done to implement best practices.
Along with a keynote speech from PEA judge and Principia founder Ric Payne, PracticeWEB will present findings from its own survey into online engagement and marketing activities undertaken by accountancy firms. Visit the Practice Excellence Awards website to register for a ticket to this half-day of intense learning. Tickets cost £80 and include a seat at the awards dinner.