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I would be a user tester, if I were paid for it...
.... but will not offer my services free to a government that quite clearer persist on making my working life a lot harder than it should be.
Never again....
Never again would I offer my services for anything with HMRC. Being in the RTI pilot was enough to put me off for life!!!
Google is better
I try using the HMRC search facility and it is great at coming up with out of date and irrelevant documents. It is quicker and more accurate to use Google, who then find the correct links to the HMRC website. Until they sort this out, I don't care which website is used, because it is effectively useless for everyday use and I will always start with Google.
when have HMRC ever listened to "customers"?
I predict no effective change. .gov.uk = .hmrc.gov.uk but with more irrelevant stuff for those of us wishing to just view HMRC.
I already don't like .gov.uk - adding more to it will not help me at all.
Cost?
Wonder how much the move to gov.uk has cost? Doesn't seem to be any better than the old services. Just more spaced out
hmrc.gov.uk search engine better than gov.uk
Type something into the search engines on both sites. Which one returns the more relevant hits? The old one! But generally I use google adding 'site:hmrc.gov.uk' to the end to restrict it to hmrc.gov.uk.
Compare ...
... http://www.hmrc.gov.uk/news/online-services-changes.htm with the same announcement on https://taxagents.blog.gov.uk/2014/04/16/new-look-for-hmrc-online-services/. The former is concise with all quick links etc laid out neatly whereas the latter requires scrolling and the announcement itself is lost in the clutter of the site.