HMRC Online: Off for four days | AccountingWEB

HMRC Online: Off for four days

It’s that time of year again. HMRC’s website will be shut this weekend for routine maintenance, reports Nick Huber.

HMRC’s IT systems will be offline from today until 15 October, 6am, due to a “routine IT upgrade” to ensure “accurate” services.

Helplines will remain open through this period for general queries, but tax or benefit records cannot be amended. 


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taxhound's picture

RTI    3 thanks

taxhound | | Permalink

And yet when RTI comes in we will be required to give information immediately.  So presumably no more shutdowns?

Just wondering what we will do if we can't log on to give RTI details the moment someone is paid their salary.  My internet was down last Friday.  What happens then?

Why is this necessary in today's world    1 thanks

acca_Laurence | | Permalink

The online services of the banks, major online retailers and the various social media sites do not routinely shut down for 4 days for "a routine IT upgrade to ensure accurate services ". 

petersaxton's picture

It would be better to shut down for a couple of weekends    1 thanks

petersaxton | | Permalink

Then at least working days (for some) will not be affected.

jimeth's picture

Shutdown is during the Monthly CIS Submission window    1 thanks

jimeth | | Permalink

For companies in the construction industry who have to make Monthly CIS Returns the timing is bad yet again.  Each month the Returns have to be submitted between the 6th and 19th of the month.  So shutting down for days within that period significantly reduces the available filing window.

Can't HMRC avoid this filing period when pre-planning upgrades?

nogammonsinanundoubledgame's picture

I have been waiting for this moment ...

nogammonsinanun... | | Permalink

... for the better part of half a year:

With kind regards

Clint Westwood

ACDWebb's picture

It rather looks as if

ACDWebb | | Permalink

something more fundamental may have occurred this morning as the link to the Service Availability page currently fails

petersaxton's picture

It works now

petersaxton | | Permalink

It's back up again.

7-day week

jjswjjsw | | Permalink

jimeth wrote:

Each month the Returns have to be submitted between the 6th and 19th of the month.

I agree entirely, the ECSL is due today, luckily I submitted over a week ago. 

With RTI en route the upgrade process needs re-considering as businesses operate on all 7 days of the week these days.

I'm afraid I missed any warning in advance that HMRC were shutting down, it wasn't mentioned on the last Employer's bulletin and I haven't seen details when logging-in, perhaps planned shut downs should be more widely publicised? I always seem to learn about them on Accounting Web or once looking at service availability when I can't log in.

CT Assessing sub numbers

Chris Wise | | Permalink

Appear to have disappeared fromt he HMRC portal. so if you have no payslip you can't confirm the ASN the client needs to make the payment electronically. Well you can if you want to try and work it out.
Anyone found it hiding in a new place?

ACDWebb's picture

A problem remains

ACDWebb | | Permalink

with P46(CAR) submissions - see Service issues - PAYE