Strike on 31 Jan 'reasonable excuse' for late SA filing
HMRC said it will waive £100 late filing penalties for those unable to access the Self Assessment helpline on 31 January due to the department's expected call centre strike.
The tax department expects 600,000 people to submit their tax returns on the final deadline day and 15% of those typically call HMRC with a query about their return on the same day.
However, with a large majority of the department’s call centre staff expected to strike on deadline day, HMRC will expunge any penalty for those who write a letter citing the helpline strike as the reason for their delayed return.
A HMRC spokesperson said “We’re hoping that the strike will be resolved but there’s a good chance it may not be so we may not be able to provide the level of service we would like on the deadline day.
“Because these people are trying to do the right thing and because we can’t provide them with the kind of support we should, we won’t ask these people to pay a penalty. They’ll have a reasonable excuse under the existing provisions.”