You might also be interested in
Replies (1)
Please login or register to join the discussion.
Agents' view on HMRC site
I'm not at all concerned whether I go to hmrc.gov.uk or gov.uk, nor in the aesthetics of the web design. My over-riding need is for HMRC to provide agents with the same information that they currently provide the taxpayer. Whilst agents can see SA and CT payments online, we are unable to view VAT or PAYE payments, but this information is available to taxpayers.
My clients have no interest in logging in (even if they remember their login details, which most don't), because that is what they pay me for! I know that all of the fancy new features that will be launched sometime in the next few years will give agents so much more functionality but, until then, how hard can it be for HMRC to offer agents sight of what is already visible on their site to our clients? VAT & PAYE payments etc are in the "customer-facing" part of their site already, so why don't they let agents see it?