You might also be interested in
Replies (34)
Please login or register to join the discussion.
P35 reminders
It would be helpful if you see on the HMRC website when you log in that the P35 had been received. Surely not too hard in the 21st century.
you can
It would be helpful if you see on the HMRC website when you log in that the P35 had been received. Surely not too hard in the 21st century.
you can. There's a list of clients, and it says "last year filed" either YES or NO.
No Return Due
There's a list of client's and it says "last year filed" either YES or NO.
The trouble is that where you have notified no P35 due the list shows as NO to last year filed with no indication that they have received a no return due report. I phoned to check having received the 29th April reminders on 15th May to be told that they cannot check so maybe I should "notify them again just to be safe"!
P35 reminders
How can anyone praise any part of this. It is not enough to accept that these are being issued tp try and stop the £400 penalty problem. We are having to spend a great deal of time putting references on each letter so that we can then check that there are no stray ones not on our P35 filed list. Why can't HMRC ever get it right?
Issue dates!
I received a P35 reminder for a charity that I deal with. Not only had the submission already been made, but the "reminder" that I received on 14 May was dated 29 April (15 days earlier and, bizzarely, a Sunday).
Nearly all post from HMRC arrives at least a fortnight after the date shown on it, so clearly it isn't leaving their premises until well after the issue date.
This is particularly annoying with things like penalty notices where appeals have to be made within 30 days of the issue date - at least half that period has gone by the time you get it.
Come on HMRC, sort it out!
Why does it take so long to process P35s?
I am sure there are a lot of them but I find it difficult to understand why it takes so long. Can anyone explain please.
Computer flag
I know they can't work out for a while whether we've filed or not but surely it just takes a flag on the computer system to say 'processed' - I remember programming this sort of thing decades ago but we just have to accept them being slow!
P35
Yesterday I tried to file a P35 for a client not on my list,by the filing only service. After several failed attempts I rang the online helpdesk quoting Error 1046, (20 mins to answer by the way) I was asked for the PAYE ref which I quoted from the reminder and was told that the reference was not valid, I asked what i should do next and was told we are online helpdesk, not our problem ( in so many words)
Another 2 hours down the drain due to their failure, HMRC is not fit for purpose
We all have to work to really tight deadlines in hope that clients don't get fined but HMRC seem incapable of doing the same and in the process they cause us extra work.
I have clients getting SA late payment penalty reminders even though I have had it confirmed a couple of weeks ago (by spending large amounts of time on the telephone) that they were issued in error as the details on the HMRC system have either been updated incorrectly or not updated at all.
Wyoming makes a good point
Surely if post is not being dispatched for two weeks-one month after it is dated, is this not at best misrepresentation and at worst fraud?
Bit like the first penalty notifications being for £400, really...
PAYE's only been with us for about 60 years, so it's a bit early for the whole system not to be riddled with holes. Well, according the the HMRC apologists at least.
It's a shambles
Why don't our representative bodies include accountants who actually work at the coalface?
The issue of closed schemes happened last year as well. We have only just found out that it is because we filed early and HMRC assumed it was because the business had ceased.
HMRC will not acknowledge such issues so we at least know they are aware of a problem.
Can we not have a section of our agent list that shows us which jobs, P35, Sa returns etc. are still outstanding or overdue? We could then use it as a work list.
What hapens to all those letters we send to HMRC asking for an explanation but we never receive a reply. When a reply is requested, they should be obliged to give it.
It looks like there is no system for feeding problems back to those who are able to resolve them.
We have many PAYE annual payment schemes and have just received paying in books for 12 months of 2012-2013. They say they prefer electronic payments and then enclose 12 envelopes! What a waste of money.
There is no system for saying a client will not need an SA return next year. We put a note in the box but no-one ever actions it. They obviously have a problem which presumably why there was an insert with this years tax return notice. So a return gets issued and then has to be cancelled. I wonder how many penalties eventually get cancelled for this reason.
The list goes on.........
Talk about efficiency and productivity!
Reminder letters for closed schemes
As a bureau acting for over 200 clients we have been deluged with these letters .Interestingly, within all those remiders we have found a smattering for schemes that we know have been closed. How can HMRC issue a remider for a scheme that is no longer live on their system? We are now plagued by uncertainty as to whether we should file a nil return on these supposedly dead schemes...How does HMRC manage to make things so complicated?
How can you file
a nil return? I ask because we set up a PAYE scheme in March (I know) but the client did not operate it until after 6th April and they are being reminded to file a P35 for 2011-12.
Filing is shown online
The agents screen for payroll has a simple yes/no showing whether last year's (2011/12) P35 has been filed. Easy for the agent to check but difficult to understand how HMRC can claim in takes some time to know who has filed. But they were reporting to WT, preaching to the converted.
I agree Patricia
Closed schemes and nil returns has been a problem for many years. Personally i welcome the chase up letters, allows me to triple check filings, but only have 40 payroll clients so not a great time loss. HMRC claiming that are trying to reduce the number of £400 penalties issued is a bit rich, could it have something to do with the P35 battle going to the 2nd Tier Tribunal (by the way does anyone know when this case will be heard?)
P35's
What total drivel. Where do they find these people who supposedly represent the profession? Making the computer only produce reminders for those returns that are outstanding would be a simple programming issue paid for by the saving in postal costs.
PAYE repayments
"...it is not possible for HMRC to know what is filed and what isn't until much later in the year (hence £400 initial penalties) because of the systems for processing P35s."
So how are HMRC calculating and issuing repayments to employees who overpaid PAYE, from 17th (?!) May?
p35s rogtuf
Rogtuf,
If you are unhappy with the profession's representatives on Working Together, I suggest you volunteer. I know one of the representatives who puts in a considerable amount of unpaid time on our behalf
Representation
Rogtuf,
If you are unhappy with the profession's representatives on Working Together, I suggest you volunteer. I know one of the representatives who puts in a considerable amount of unpaid time on our behalf
With respect sir, my firm did volunteer and we have already had our first meeting with the HMRC. I made our views about the P35 debacle abundantly clear to the HMRC representatives who were unaware of the issue. P35's are not the only culprit, I also included Income Tax returns and P11d's.
appacc
In order to cancel your subscription to SA, you have to tick the boxes 'collect unpaid tax through code' and 'collect non-PAYE' tax through tax code'. Then the computer says yes.
Again, for all the reams & reams of stuff HMRC issues covered in too many words to make any sense, they have not to my knowledge ever clarified that.
No-one actually reads the box where you try to explain stuff to them.
HTH
P35 reminders!!!!
Not only did we receive reminders for P35's that had been filed we also received them for schemes that were closed in 2010/11 and earlier
P35 reminders
I fail to understand why it might take several months to process P35s when they have been filed electronically.
P35 Reminders
Whilst not supporting bad practice from IR I am surprised we are complaining now on this as surely it is better to get reminders and check them out in case we missed one rather than the large fines whic consume so much of our time.
P35 reminders
Speaking as an employer, I have also just phoned HMRC (had my lunch break while I was waiting) to check P35 submitted on line a month ago via Sage payroll was actually received. I also asked why there is no record on the submission when I log in to our PAYE section of HMRC website. I was told that the website is for 'manual online submissions' not ' internet online submissions' (or words to that effect). So basically, the only way to keep track of (non manual) ONLINE submissions to HMRC is to keep a separate paper trail !!!! I too am wondering what century HMRC think this is. (Remind me how much does HMRC pays on IT annually?)
P35 reminders
One of the problems with the P35 reminders appears to be the indiscriminate way they have been issued, causing confusion where returns have already been filed.
However, HMRC state it is cheaper to issue blanket reminders than to only issue reminders for returns still outstanding.
Since HMRC wish to push ahead with RTI operation of PAYE does this not fit into the same category? If HMRC require real time information from employers then should not employers expect "real time information" from HMRC?
Canary Boy
If you use proprietary software such as Payroll Manager by Moneysoft this is possible. I have never used HMRC's software.
Otherwise you are down to a letter (and probally an appeal against a penalty). Having said that I believe there is a link on HMRC's website but I am not sure - hopefully another poster can give you the link.
use this link
If you use proprietary software such as Payroll Manager by Moneysoft this is possible. I have never used HMRC's software.
Otherwise you are down to a letter (and probally an appeal against a penalty). Having said that I believe there is a link on HMRC's website but I am not sure - hopefully another poster can give you the link.
But we do use
Moneyoft. You still cannot file a P35 without any employees, unless I'm missing something. Thanks for the link - that may be the answer.
Can't be dispatch delay - and where to phone?
It can't be dispatch delay because I received a letter for a P35 filed 15th March – exactly 2 months before receiving the letter. Also, there is no phone number on the letter so clearly HMRC don’t want recipients to contact HMRC.
Funny that
..how one is apparently always the first to have ever brought an issue to HMRC's attention!
I don't doubt the efforts people are putting into "Working Together". It is becoming abundantly clear though that Working Together isn't.
Canary Boy
If it is a Ltd company the directors are deemed to be on the payroll from the date of his/her appointment. I suggest that you put in just one employee with no salary and this will be accepted because I have done just that.
Unfortunately
it is not a Ltd Co. so that option is not open to us. Looks like the only way is to complete the structured email. Thanks for the suggestions.
Update
Completed the structured email on HMRC site and had acknowledgement back - so far so good. I wonder sometimes why these simple tasks are so well hidden!
Delay in receiving reminder letters
I received three reminder letters dated 29th April 2012 on 26th May!
Not at all helpful and what a waste of money.