Poor communication costs businesses £2.7bn | AccountingWEB

Poor communication costs businesses £2.7bn

Failing to tell staff about the benefits on offer is costing companies £2.7bn every year through increased staff turnover and sickness absence, according to new research from Cass Business School.

Employee retention and engagement is lower among staff who are unaware of the benefits on offer, and as a result are more likely to call in sick or leave the company altogether, the research commissioned by income protection specialist Unum also found.

The cost of replacing a member of staff equates to...


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