Practice Excellence: Lessons for start-ups
AccountingWEB has already reported on the winners of the ‘new practice’ award, Accountancy Advantage, and how they do things differently. In this article I will offer a personal reflection of the entries that reached the second stage of the awards process, explains Mark Lee.
This involved the judges comparing and discussing the shortlisted entries which had been anonymised to avoid any possibility of favouritism.
The judges focused on five key areas: Mission statements, client care, financial performance, growth and process improvements. The views below are mine alone and may or may not be shared by my fellow judges.
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- Mission statements
- Client care
- Financial performance
- Process improvements