Where do people learn the soft skills of management?
March 13 – Business, for me, these days rarely revolves the issues for which I was trained. Those years of effort learning accounts, tax, auditing, management accounting (and maths to go with it that I have never once ever heard of anyone using) and so on are largely a distant memory. I often wonder as a result whether we all get promoted beyond our pay grade to the point of incompetence and that maybe I have. My only solace on that is the continuing survival of this company.
But it does beg the question – why aren’t we taught the soft skills? I know accounting training has changed a lot since I did it – but not I gather to encompass the real skills needed in business and which we’re told that in the UK we’re so bad at.
Where are people meant to learn them? I ask in all seriousness – it’s something I may want the company to invest in.