It’s nearly 10 years since we first encountered our FD blogger, in the company toilets on the first day of his new job.
7 November 2012 - Let me go back to something conceptual, which I think is important, and far too little asked in business.
31 October - Let me combine some thoughts with a little more of an old style update on what has been happening here.
We're now all getting used to the idea that AM is now CEO and I am chairman. But let's also be clear, that's taken some thinking, and adjustment.
It is fair to say that when I began writing this new series I did not expect to spend so much time writing about, well, writing, which is what I've done. And yet, I'm not surprised that I have because so much of what I've done in business is actually about communication.
I didn’t intend to begin this series with a bit of moralising – and I’m not really sure where it’s come from, and yet when you begin to think about what really matters in business some moralising does not go amiss.
I’ve said already that when I write to people, or even engage with them in conversation, what I want is that they answer my question. I can, of course, usually direct conversation that way when in discussion, so that’s why I get most irritated by this issue when writing or emailing to people.
September 20 - If saying thank you is the number one rule for business, the second rule is always answering the question you've been asked.
There is an absolute golden rule in business as far as I am concerned. So, if my new column is to get off to the right start then this is where to start.
That rule is to always say thank you.
September 12 - It feels like I’ve been away from here for a long time. Candidly, quite a lot feels like quite a long time ago to me right now, but it’s time to plan a come back.
August 16 - Well, it's good to be back writing something here. Since 2003 I have never been absent for so long. But then, I've never had what my doctor describes as a serious illness before.