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CEO's Diary

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Feb
05
22

It’s nearly 10 years since we first encountered our FD blogger, in the company toilets on the first day of his new job.

Nov
07
4

7 November 2012 - Let me go back to something conceptual, which I think is important, and far too little asked in business.

Oct
31
3

31 October - Let me combine some thoughts with a little more of an old style update on what has been happening here.

We're now all getting used to the idea that AM is now CEO and I am chairman. But let's also be clear, that's taken some thinking, and adjustment.

Oct
16
2

 

It is fair to say that when I began writing this new series I did not expect to spend so much time writing about, well, writing, which is what I've done. And yet, I'm not surprised that I have because so much of what I've done in business is actually about communication.

 

Oct
04
5

I didn’t intend to begin this series with a bit of moralising – and I’m not really sure where it’s come from, and yet when you begin to think about what really matters in business some moralising does not go amiss.

Sep
26
2

I’ve said already that when I write to people, or even engage with them in conversation, what I want is that they answer my question. I can, of course, usually direct conversation that way when in discussion, so that’s why I get most irritated by this issue when writing or emailing to people.

Sep
20

September 20 - If saying thank you is the number one rule for business, the second rule is always answering the question you've been asked.

Sep
14
3

There is an absolute golden rule in business as far as I am concerned. So, if my new column is to get off to the right start then this is where to start.

That rule is to always say thank you.

Sep
12
15

September 12 - It feels like I’ve been away from here for a long time. Candidly, quite a lot feels like quite a long time ago to me right now, but it’s time to plan a come back.

Aug
16
5

August 16 - Well, it's good to be back writing something here. Since 2003 I have never been absent for so long. But then, I've never had what my doctor describes as a serious illness before. 

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