Our recent security breach with our HMRC agent's login has taught us that we need to be more disciplined in protecting and then regularly changing our passwords. The trouble is, they take some managing. I was beginning to think it was just me, but apparently the problem is universal!
Life is tough on the front line of accountancy. For more than five years, our intrepid correspondent has been bringing us news and views from a typical West Country practice.
I think it must be my age. These days I seem to get confused very quickly when clients come on the phone and start describing some hare-brained tax planning idea that, on second thought, is totally ridiculous.
It has happened twice this week!
Looks like my longest-running - in fact, currently my only - tax enquiry is coming to the inevitable conclusion.
How's your IT security? Could be better? From my recent experience we could probably all be better.
I get the impression that most accountants would opt for the latter.
In fact, many practitioners seem to behave as though they might be about to lose not just the contents but the glass itself!
One of the things that sets a good restaurant or hotel apart from the average ones is great service.
I get the feeling that as practices become more and more focused on limited company clients we are all becoming more deadline-driven.
... it being I.T., that is, information technology.
My third tip for start-up practices is simply: use technology to the max.
My tip No.2 for start-up practices is one born out of the pain and hassle of not doing this myself in the first place.
Over the years I have probably mused on this topic many times. Just recently I had one of those conversations with a colleague - you know, "if I was starting out today I wouldn't set up my practice the same way."