Good question. This seems to be the rule many of our clients live by. Unfortunately it's this time of year when I realise it's rubbing off on me too!
Life is tough on the front line of accountancy. For more than five years, our intrepid correspondent has been bringing us news and views from a typical West Country practice.
I have been doing a bit of networking for light relief this week -anything to get away from Tax Returns for a couple of hours.
Not the first one of these I've seen, but they're still very distressing to clients. I reckon they are a piece of gratuitous nastiness on the part of HMRC.
Before Christmas I was wondering what the point of e-Christmas cards was. Now I have to clear out the old decorations and physical cards I can't help feeling thankful that so many people sent me an e-card this year, it's the ultimate in environmental friendliness.
Our intrepid IT team decided that Friday was going to be the day to get the new server rack up and running. Unfortunately that meant none of the servers could actually be running while they did that.
Eight working days left before Christmas, and more than eight 31 March 2011 company accounts to finish before then. In fact I want them finished and out of the door before the end of this week, but that might be asking a bit much!
I suppose it's a sign of the times, but I seem to dictate fewer and fewer letters these days. Most communication with clients, and increasingly with HMRC, is by email.
Like many practitioners, I am poring over the news reports to see if there was anything in the Chancellor's autumn statement that I need to communicate to clients.
That's it, we're on the final countdown to get 31 March 2011 company accounts finished and filed.
So this rather abrupt man phones me and tells me my account (I won't give the details to save their blushes) is overdue. I quickly realised that I had transferred the direct debit to my new bank account but in the transition period a payment had been missed.