I suppose as a tax adviser I should welcome yet another Budget this year. After all, legislative chaos generates a good stream of fees for us!
Life is tough on the front line of accountancy. For more than five years, our intrepid correspondent has been bringing us news and views from a typical West Country practice.
Like many firms, we offer fixed fees with nearly all new clients we take on. People seem to expect it these days – and to be honest, so would I if I was engaging an accountant.
This year’s tax books and annuals are coming out, and I have made a decision – I’m not going to buy the any more.
I have been thinking about why clients leave, and what we need to do to keep them.
I get the impression that some non-audit practices – and even some larger firms - don’t pay a great deal of attention to accounts disclosures in unaudited company accounts.
Some time you've just gotta go, at least that's the impression I get from some clients. But I'd appreciate a little more honesty.
So don't tell me you're leaving because of our fees, and then go to the biggest and most expensive firm in the area.
I must say I'm rather taken with these new HMRC tax toolkits. Nice to get something useful from HMRC for a change.
Some years ago I started getting excited about online accounts software. And nothing much happened. Then the floodgates opened and in the space of a couple of years we have been inundated with any number of new SaaS offerings, a veritable A to Z, from Aqilla to Xero (not quite Zero I'm afraid)!
Or is it me? Sometimes I wonder.
I suspect we all have them, clients who on the face of it appear entirely lucid and with it, and yet afterwards you wonder - have I just missed something?
That's what Paul Dunn used to say at the Accountants Boot Camps, quoting of course from the would-be entrepreneur's bible, "The E-myth Revisited" by Michael Gerber (which should be a set book on all accountancy and business studies courses - if you haven't read it, get a copy now.