It's hard enough to win new clients, but if you're also losing existing clients it really piles on the pressure.
Life is tough on the front line of accountancy. For more than five years, our intrepid correspondent has been bringing us news and views from a typical West Country practice.
Reading through some job applications over the weekend I spotted a potential howler among the CVs, which actually has a more general lesson for businesses.
Just occasionally I have to do a bit of very basic bookkeeping.
Needing to fill a clerical vacancy, I thought why not advertise at the Job Centre and save the cost of newspaper advertising or agency commission?
I soon learned why not.
A month into RTI and it seems far too quiet out there in client-land. I don't recall getting a single query about it either before or after 5 April, although I'm sure my tax team probably did a bit of hand holding.
Looking at my work in progress report the other day, I had one of those "there must be a better way" moments.
Or rather, when isn't First Class good enough?
They're all at it, and it's driven me mad.
And suddenly loads of clients are either moving house or remortgaging. I can't remember the last time I received a request from a lender for an accountant's reference, but this month we seem to have received almost one a day.
Thanks for nothing - in a good way though! I can remember working the phone flat out for days after some Budgets, but not this year.