We take letters of engagement very seriously. I know we're meant to under ICAEW guidelines, and general common sense as professionals, but we have devoted a lot of effort to make issuing and updating them as easy as possible, and ensuring that they are re-issued regularly.
Life is tough on the front line of accountancy. For more than five years, our intrepid correspondent has been bringing us news and views from a typical West Country practice.
I recently opined that HMRC business checks are - shall we say - less than effective.
I am all for equitable and consistent enforcement of tax law, but I have to say my experience of HMRC's basic level of checking suggests they are either poorly resourced, or just not very serious about it.
Here's a new one on me.
On 13 April we filed a P11D for a client.
Not so long ago you found them on every desk, or in every drawer, in every accountant's office. They were an essential office tool, along with the calculator, pen and ruler.
It's hard enough to win new clients, but if you're also losing existing clients it really piles on the pressure.
Reading through some job applications over the weekend I spotted a potential howler among the CVs, which actually has a more general lesson for businesses.
Just occasionally I have to do a bit of very basic bookkeeping.
Needing to fill a clerical vacancy, I thought why not advertise at the Job Centre and save the cost of newspaper advertising or agency commission?
I soon learned why not.
A month into RTI and it seems far too quiet out there in client-land. I don't recall getting a single query about it either before or after 5 April, although I'm sure my tax team probably did a bit of hand holding.