This week I took a close look at client service and how accountancy firms can up their game.
Practice Perfect Finola
Chartered accountant and former senior partner Finola McManus bought a struggling practice with stressed out staff and turned it into a thriving business with 250% profit growth and an award winning team.
She is now a professional accountants' coach and founder of Practice Perfect, a consultancy service which offers targeted solutions to help practices grow.
In this blog, Finola shares her journey and offers words of wisdom to inspire struggling practitioners everywhere.
In my last blog post, I explained how many accountants don't follow their own advice when it comes to managing their
How many of you ask yourself why you seem to be so busy whilst your bank account or drawings never seem to reflect what you spend your time working so very hard on?
The partners in practice I speak to these days all seem to have a common line of thought; ‘how do I plan for my future when I am so busy working on the present?’ I have heard this so often I feel there is a need to outline what the small accountancy practice can do to safeguard its future and pla
In part one, I revealed how I took on a small accountancy practice with a host of problems and stressed out staff into a thriving concern with 250% profit growth, negative WIP and an award winning, go-getting team.
Almost 15 years ago, I bought Landers, a small accountancy practice in Toddington with a good client base, but a whole host of issues to sort out. After ten years of running the practice, it achieved a 250% profit growth, negative WIP and partners enjoyed a four day working week.