A telecom company has raised concerns about BT's accounting methods, including moving nearly £120m of costs onto customer broadband bills this year.
Here is a story . A man has a holiday chalet in the Cumbrian fells and wants broadband so he arranges for installation and is advised it is a 4 week wait. An appointment is made.
Telecoms giant BT plans to move into the market for managed services among professional services organisations with a bid for specialist IT services provider Tikit.
Have just queried with BT why an item appeared on my bill dated 6 May to number 118507 Directory for 3.03 minutes cost £4.70. The adviser told me this is Directory Enquiries.
Up to 2Mb broadband speeds attainable under new Broadband Enabling Technology; Jon Wilcox reports on the latest attempt to meet Digital Britain guidelines.