The old saying is that those who don’t learn from history are doomed to repeat it. Downton Abbey, the BBC’s popular period drama, albeit a work of fiction, is one such historical example.
Just to be clear at the outset, I have no moral or commercial problem with the legal minimisation of tax in a legal manner - hell, that's a big part of my job description. Business is tough, and t
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Mark Lee ponders the secret desires and ambitions that accountants may be harbouring at this time of year.
Your instinctive reply to the question posed in the title of this piece is probably “of course not”, says Mark Lee.
‘Relationology’ recognises the importance of relationships in a client’s buying decision, says Matt Bird.
Before we get into the ‘classic mistake’ let me start by asking you a related question, says Mark Lee.
Isn’t it amazing how often we experience really bad customer service. And, when we do, doesn’t it really annoy you?