CRM

Oracle has returned to its acquisitive ways with a $1.5bn bid for Cloud CRM provider RightNow Technologies.

As a small but developing practice (3 users); we are currently reviewing what is available on the CRM side.  We use for accounts, VT Software and Taxcalc for Taxation.  Also require something that

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Having got by with a spreadsheet with a small client, contact and lead database I am finding it becoming increasingly more difficult to work effectively with this setup so though about implementing

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This year marked a steep learning curve for businesses as they moved into the world of social media.

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I  need something to automate the sending of engagement letters, reminders for VAT, reminders to carry out year-end procedures etc. Logical Office is overkill and too expensive.

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The time has come to do this as we find it difficult to manage paperwork and customers.

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KashFlow, the award-winning Cloud accounting application, and its CRM counterpart R

Peter Gill explains why good customer relationship management is key to success for sole practitioners.

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