HMRC service

HMRC has announced that a specialised telephone service and mobile face-to-face visits for those who need extra support in dealing with their tax affairs will soon

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With HMRC workers continuing to hold rolling strikes against job a

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HMRC has released an update on performance against financial targets for 2012-2013, revealing that while improvements have been made, the Revenue still has some wa

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HMRC has moved several of its helplines from 0845 numbers to cheaper 03 numbers, with the full switch due to be complete by the end of summer.

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HMRC has brought forward plans to close around 281 enquiry centres by the end of 2014.

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The main civil service union PCS will kick off a campaign of industrial action against job cuts with a strike on Budget day, 20 March.

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HMRC gained a cautious pat on the back from the National Audit Office this week for beating its savings targets for 2011-12, but doubts still linger around the tax department’s ability to sustain s

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HMRC's customer service is "poor value for money" , according to an NAO report that estimated delays in answering calls were costing taxpayers around £136m a year.

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HMRC chief executive Lin Homer has announced the recruitment of up

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