Mark Lee follows up his recent piece about threatening clients with a look at how such situations might be avoided.
One of the ways to become more successful in practice is to reduce the level of cash that is tied up in the firm - and the same is true for clients' business
It’s often a shock to the system when you start to run your own practice.
I was intrigued to read some new and original research published by Robert Craven of The Directors’ Centre, reports Mark Lee.
This is the second of two articles addressing a key skill accountants need to develop if they are serious about building up a new practice.
There have been many times over the last few years when I have explained to other types of advisers and consultants that most accountants are ‘comfortable’, explai
Although many people consider all accountants to be the same, it is also true that those who can speak well in public stand out from the rest.
If you are like most accountants, you will rarely seek out formal feedback from clients.
In 2012 I highlighted some proven ideas to get your first
Client testimonials are the next best thing to a direct referral, explains Mark Lee.