Dame Lesley Strathie, who resigned as HMRC chief executive in November, died on Saturday 14 January from cancer that was initially diagnosed in July.
PAYE code error
A report published by the Treasury select committee claimed HMRC’s “unacceptable” quality of service failed due to a number of factors, including “overly ambitious expectations for IT
The real-time information (RTI) environment planned for HMRC’s PAYE Online portal could undermine data quality and needs to be thoroughly tested, according to the National Audit Office.
HMRC was caught up in another weekend avalanche of bad publicity as a result of PAYE codes that negelected to include allowances for people who started to receive pension payments during the past y
A committee of MPs has publicly accused HMRC of failing in its duty to process PAYE accurately and on time.
The government this week back-tracked on its stance over PAYE underpayments when Treasury Exchequer secretary David Gauke confirmed that HMRC would apply Extra Statutory Concession A19 to pensioner
With MPs pursuring an inquiry into HMRC's workings, Simon Sweetman launches his own performance review.
An HMRC spokesman has quashed rumours that the department is planning to write off £1.5bn in unpaid taxes.
With MPs and journalists crawling all over HMRC to identify signs of operational failure, more evidence is emerging of belt-tightening and focusing staff time on high priority work.
