HMRC should agree standards for customer service, answer calls quicker and make sure there are enough staff to deal with complex tax queries.
The Department for Work and Pensions (DWP) has published more detail of proposals to introduce a new NIC scheme from October 2015
The chairman of the ICAEW Tax Faculty’s technical committee issued a stirring call for more investment at HMRC to develop a better understanding of both its
The ICAEW Tax Faculty has raised a number of concerns with HMRC over chang
Half a million new people will be required to complete a Self Assessment tax return for the year ending this April after the new high income child benefit charge (HICBC) kicks in.
Professional tax bodies called on the government to hold back from charging employers penalties under the new real time information (RTI) system for PAYE reporting.
HMRC has responded to concerns from professional tax bodies by postponing a three-month test of its Agent View strategy for dealing with tax advisers.
The Tax Faculty has published an update to monitor the progress of government consultation documents (co
Students who do holiday work will have income tax and national insurance deducted from their wages for holiday work from next April when the government scraps a student opt out for Pay As You E