Financial processes are being outsourced to ELFS Shared Services in partnership with Advanced Business Solutions
The London Ambulance Service, the busiest ambulance service in the country serving more than seven million people, is anticipating cost savings of £200,000 per year by outsourcing its financial accounting services and the management of its accounts payable (AP) and accounts receivable (AR) processes.
ELFS Shared Services (ELFS), a division of Calderstones Partnership NHS Foundation Trust, will be managing the Trust’s financial processes using a finance system that is being provided, hosted and supported by Advanced Business Solutions (Advanced). ELFS is now providing shared services to 17 NHS client organisations at its North-West base. London Ambulance Service’s go live is planned for 1st July 2012.
The Service is taking the decision to outsource its AP and AR processes together with its financial accounting services (including control account reconciliation and cash management) to help deliver its cost reduction targets without compromising financial service delivery. ELFS will be servicing the London Ambulance Service including its 70 London ambulance stations and will be using Advanced’s finance system with integrated electronic procurement, business intelligence (SAP Business Objects) and document management (Version One).
London Ambulance Service’s central finance and procurement teams together with staff from its logistics site, will also have access to the Advanced finance system. This system, which is being provided as a managed service and is replacing a more manually-intensive onsite finance solution, will enable authorised staff across all 70 stations to electronically procure goods and services. In September 2012, budgeting and forecasting functionality is being added to the system to enable a more automated, collaborative and transparent approach to budget setting.
ELFS and Advanced Business Solutions were selected by the Service after a competitive tendering process that involved a panel of assessors from the finance, procurement and IT departments together with end users from across the Service.
Amanda Cant, Deputy Director of Finance, London Ambulance Service, says, “ELFS was chosen because of its NHS heritage and track record of providing high quality financial and procurement services within a shared services environment. Advanced’s integrated finance system, which will be supporting our financial operations, is also proven to be robust, reliable and functionally-rich.”
The Service is anticipating significant cost savings by moving to shared financial services and a new managed finance system, aiding its cost reduction goals.
Amanda Cant says, “By outsourcing our financial accounting, AP and AR processes to ELFS and moving to an Advanced managed finance system, we expect to save at least £200,000 per year. These savings are key if we’re to meet our tough cost cutting targets.”
Amanda Cant adds, “This is the first shared service arrangement the Service has ever entered into and so it has been a very important and considered decision. We will be working very closely with both ELFS and Advanced to ensure a smooth transition and long-term success.”
Notes to Editor
About London Ambulance Service NHS Trust
The London Ambulance Service NHS Trust is the busiest emergency ambulance service in the UK providing healthcare that is free to patients at the point of delivery. It is also the only London-wide NHS trust.
As the mobile arm of the health service in the capital, its main role is to respond to emergency 999 calls, getting medical help to patients who have serious or life-threatening injuries or illnesses as quickly as possible.
London Ambulance Service NHS Trust has over 4,500 staff who work across a wide range of roles. It serves more than seven-and-a-half million people who live and work in the London area. This covers about 620 square miles, from Heathrow in the west to Upminster in the east, and from Enfield in the north to Purley in the south.
In 2011/12 the Service handled over 1.6 million emergency calls from across London and attended more than one million incidents.
The Service is committed to developing and improving the service it provides to the people who live in, work in, or visit London.
About ELFS Shared Services www.elfsnhs.co.uk
ELFS Shared Services (ELFS) is a business division of Calderstones Partnership NHS Foundation Trust. Since the inception of ELFS in 2002 it has significantly changed in the way it develops and delivers its financial services portfolio to its client organisations.
ELFS has invested in best of breed technology enablers to ensure it can seriously compete when compared with other shared service providers; the services are delivered using world class systems to ensure that all our client organisations are not only using the best technology but also adopt the most efficient processes to ensure real efficiencies and cost savings are achieved.
The recent tender award is great news for ELFS Shared Services and ABS, who are both looking forward to working in collaboration with London Ambulance Services to deliver the contract as well as providing a streamlined and efficient financial services model.
About Advanced Business Solutions www.advancedcomputersoftware.com/abs
Advanced Business Solutions (Advanced) provides leading integrated business applications and services that enable public, private and third sector organisations to retain control, improve visibility and gain efficiencies whilst continually improving corporate performance. Advanced prides itself on getting close to its customers by understanding their businesses and responding to their evolving needs.
Advanced’s software systems comprise core accounting/financial management, procurement, human resource and payroll systems, integrated with a range of collaborative, document management and business intelligence solutions to extend the value and effectiveness of the finance, human resource and payroll departments, which can also be delivered as a managed or bureau service option.
Customers come from both public and private sectors and include Companies House, Newcastle City Council, WH Smith, Royal Bank of Scotland, Aer Lingus, National Express Group, DFS, RSPB and Great Ormond Street Hospital for Children NHS Trust.
Advanced Business Solutions is a division of Advanced Computer Software Group plc, a leading supplier of software and IT services to the health, care and business services sectors.