For some small business owners or managers sometimes talking about KPI's - Key Performance Indicators - can be intimidating. But in reality it is simply about setting business goals, creating some measures and monitoring performance against them.
For every business, big or small, it is imperative that you have a good understanding of your financial data, trouble-shoot performance issues and keep things 'on track'.
By defining your core KPI's and regularly reviewing them you can rapidly see where any issues are and take action to address them quickly.
With this in mind, Smeebi have produced a short tutorial, which defines what KPI's are and which ones are typically important for a small business.
We have also included some common scenarios of how a small business can use their KPI's as an everyday tool. Just follow the link below to take a look at our slideshow.