Thank you Marion - TVM
... and the scrolling on the members list still linked to thread pages, not members :o)
I have been reading about all the icaew members volunteering to have HMRC staff work in their tax depts for a while; it must be teaching a few lessons.
This last couple of days I have had two CALL BACKS reporting on HMRC progress with regard to my query:
a) a partner who was refused a refund because the partnerhsip was under enquiry
b) a tax return that had been received but not lodged.
in both cases I was called back /reported back to even when I didnt angrily insist on it.
maybe its using the agents number 0845 366 7855
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