And there's more ...

... to say I am speechless is an understatement!

Just found out purely by chance that the HMRC gateway is down from 21.00 on 07/03 until the morning of 08/03.

This means you cannot file VAT online after 9pm tomorrow.

I do not believe this shower, VAT is always a mad panic and to take 3 hours off the window for planned maintenance is beyond the pale.

And why does it take 5 working days to get a DD facility set up for Heaven's sake?

 

Comments
ShirleyM's picture

Captive audience!

ShirleyM | | Permalink

Their 'customers' cannot go elsewhere, which means they can do whatever is easiest for them and there are no comebacks except lots of complaints which they ignore anyway.

Is it really that bad?

kookies1ot | | Permalink

Me and thee probably started long before computers came into the office so why are we now so reliant on them?  If a JCB pulls up round the corner from you and accidently digs up the electric and the fibre optics you might be off the air for several days - doesn't that count as reasonable excuse?

They have taken the service off line from 22.00 hours till the next morning on the 7th March - I am impressed that you are getting your returns in so quickly but at such an early stage in the month is this really a life and death situation.  Yes it is infuriating when you are trying to clear your desk but it is hardly the end of the World.

Without sticking up too much for HMRC they are a bit like an ocean liner - they do not have a little jet ski that can whip round very quickly.  If my computer had to deal with the same volume they processed on the last day of filing SA returns it would have just given up the ghost.

I feel they are being helpful in rectifying things in a period of calm!

(This now means next time I have a gripe I can let HMRC have both barrels when they inevitably drop a real clanger!!!)

 

Old Greying Accountant's picture

You miss the point ...

Old Greying Acc... | | Permalink

kookies1ot wrote:

Me and thee probably started long before computers came into the office so why are we now so reliant on them?  If a JCB pulls up round the corner from you and accidently digs up the electric and the fibre optics you might be off the air for several days - doesn't that count as reasonable excuse?

They have taken the service off line from 22.00 hours till the next morning on the 7th March - I am impressed that you are getting your returns in so quickly but at such an early stage in the month is this really a life and death situation.  Yes it is infuriating when you are trying to clear your desk but it is hardly the end of the World.

Without sticking up too much for HMRC they are a bit like an ocean liner - they do not have a little jet ski that can whip round very quickly.  If my computer had to deal with the same volume they processed on the last day of filing SA returns it would have just given up the ghost.

I feel they are being helpful in rectifying things in a period of calm!

(This now means next time I have a gripe I can let HMRC have both barrels when they inevitably drop a real clanger!!!)

 

7th March is the last day for the January VAT returns and they have shortened the deadline by three hours.

The practice I trained with got their first computer just after I joined, cost about three thousand pounds and had word perfect, lotus 123 and minuteman and frankly it was quicker to do things by hand. I think for the worker computers overall have lead to increased stress due to higher expectations on speed and volume of workload and it has taken away the need to think and reason for many and in many ways we are the slaves to machines rather than their masters!

As for the JCVB, you could get a 3G dongle for emergencies, so no excuse there!

 

 

S O R R Y

kookies1ot | | Permalink

My mistake I forgot that you get that little bit extra if you filed electronically - mind you I have always considered that as one of those carrots used to get you on-line which would be withdrawn when they got everyone on board - perhaps this is the start of the thin end of the wedge.

I also apologise that from your title I thought you were older!  When I started out the high tech gear was a Sumlock Comptometer and Holrith Punch Cards.  I remember my employer buying their first calculator from Sumlock and that was a couple of grand.  I sometimes still use my old slide rule.  My first computer was about £3,600 and that was pre Lotus 123 when you only had Visicalc and wrote your own programmes in BASIC.  Perhaps that was good training because you realised just how vulnerable technolgy is and I keep hoping the Martians will hover their spacecraft over and HMRC processing centre and allow the magnetic force to do some real good.

As for the modern technology I liked the story where the little lad asked his grandfather what he got for Christmas and he stated he used to hang his stocking up and if he was lucky he got an apple and an orange - his grandson immediately turned to his mother and said "Cool - Granddad got a laptop and a mobile phone.

Perhaps this was before my time because I always expected Meccanno or Hornby Dublo!!!!!!

Old Greying Accountant's picture

That's OK

Old Greying Acc... | | Permalink

Old and Greying is just my state of mind, well the old bit anyway :o)

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