Web client or desktop client?
there is a lot of discussion around the pros and cons of cloud and SaaS solutions, however one aspect that I think is often overlooked is the end-user experience.
I'd like to know your opinion, do you prefer, from a user experience point of view:
-a rich desktop client (traditional style solution)
-a browser based client that runs like a web-page?
I know a lot of people are keen on desktop clients because it may be what they are used to, or they find it more responsive, or quicker to input data, etc. and likewise other people prefer browser based clients for their flexibility, ability to access from anywhere, platform agnostic etc.
What's your personal experience and what elements of each do you feel are most important?
The reason I ask is that some software vendors (notably Microsoft) are exploring solutions which are almost hybrid, like a desktop client in a browser window, or a so called "thin client", which gets its data from the internet but presents it in a desktop client.
It will be interesting to see whether these are more or less successful than the fully browser based, webpage style systems such as Netsuite and FinancialForce which are well established in the market.