What software & scanners are you using?
To get the ball rolling, it might help to see what the Paperless population looks like on AccountingWEB.co.uk. If you're interested in sharing information, can you let us know what applications you have, which scanners you run and what you think of them.
Following the success of our recent Business Buyer's Guide to Printers, we're going to be carrying out a similar exercise for the Paperless office, so it would be a great help to have some initial feedback on the applications and scanners that matter for AccountingWEB.co.uk users.
If there's enough interest for the different application groups, we can host individual threads for each within this group or break the groups out into their own forums.
Looking forward to some interesting discussions.
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John Stokdyk, Technology editor
Our hardware is
cannon IR2570CI. This is an A3 scanner with dulex and output to A3 and A4 again duplex colour / B&W.
Our letter head etc is held as pdfs and we use fineprint (www.fineprint.com) to create letters etc
We have used zerox paperport since we started in 2002 but are soon to upgrade to a modern system.
One-man band
I am a one-man band operating form home, so I do not need any paperless office software, but I have tried a Visioneer Strobe XP450, which I did not like (had to turn paper round for double-sided; cannot use any other programmes while scanning; sheet feeder gave up). Now I use two Fujitsu ScanSnaps which are great. Only complaint is any folder designated the ScanSnap folder immediately becomes invisible to LogMeIn.
One Man Band (OMB)
I too am a one-man band and find that paperless allows more client time. It in my opinion is a state of mind and in some businesses only taken on board when need must, often when storage is running out.
The Scan snap folder is hidden but you could try and change its name or use a program such as explorerplus to un hide it. Sadly though it will rehide its self on each re-boot. Have you tried emailing support at Fijitsu for a fix?
Alternatvely you could acquire Xerox Paperport and drag the files from the Scansnap desktop to the paperport desktop. You may also be able to do this using explorer ie dragging the files from the Scansnap desktop to a folder in Explorer. I have never tried this though
One Man Band too!
I had a Fujitsu ScanSnap a few years ago, and it is just the simplest thing ever. The fact that it comes bundled with a copy of Adobe Acrobat (over £300 RRP) almost makes it a no-brainer.
BUT
The ScanSnap uses a proprietary interface (it's not TWAIN), which means that, if your needs grow a bit, you won't be able to use it with any other software. In the end, this is why I replaced it (that, and I couldn't get the software to work reliably on Vista - something I think was only sorted with the newer ScanSnap models)
Based on my experiences when deploying scanners with Singleview, I ended up purchasing a Kodak i40 for my own business. I've had nothing but good experiences with Kodaks - they are just really well-built, and have handled all sorts of odd documents of varying quality - all the way down to scanning things like business cards and train tickets (paperless expenses!)
If you want software that can still deliver the idiot-proof behavior of the ScanSnap, then there is a product called 'ScanToPDF' (£50) which I use with my Kodak. It can be pre-configured to PDF the scan, give it a name, and save it wherever you specify - which adds up to a lot of time-savings when dealing with a pile of post.
**
The i40 is in the course of being supplanted by the Kodak i1220 (around £550).
I'm currently working with a client who is deploying these across the firm, and so far I've been equally happy with them (although the output paper-tray is a bit flimsy). We've had no problems with misfeeds or image quality.
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My general advice on desktop scanners...
I don't like Multi-Function Devices (MFD) as I always feel they are Jack of all trades and Master of none. MFD's (the small ones at least) also don't cope very well with multi-page documents, which for an accountant, is most of them! They also tend to be slower than dedicated devices.
Only go for scanners that can scan both sides of the paper at once - most manufacturers offer a single-sided option (there is, for example, a Kodak i1210), but the cost saving is tiny, and the hassle just isn't worth it.
Go for a device that can deliver at least 25 pages per minute - and verify that the device is rated to cope with the workload you intend to throw at it (this is normally quoted in the fine-print. The Kodak, for example, has a 'recommended volume' rating of 3000 pages per day).
Don't worry too much about a flat-bed option - how often does a need for this actually come up? You can always use your copier for these one-off cases, and its much easier to fit a sheet-feed scanner onto your desk.
Although these devices all offer colour - I rarely use it. A colour image is not needed for legal admissibility (unless scanning in monochrome results in a loss of information - very rare) and the file-sizes will be dramatically smaller if you stick to greyscale. I normally scan at a resolutiuon of 300 dots per inch - a good balance between file-size and image quality.
Image Quality Selection
As an addendum to Charles post.
Most scanners allow you to choose between Black&White, Greyscale and Colour, in a variety of resolutions.
Black & White (text) mode will generally create the smallest and quickest loading image sizes. This becomes important if you want to email documents to others, as it keeps the numbers of bytes to a minimum. This mode works well for general correspondence, such as HMRC SA statements and the like, but not good for photographic images or originals where there is subtle shading and colours.
Both Greyscale and Colour can generate files between 10 and 50 times as big! Good to look at on screen and can display colour shading, but these files can take longer to load and view and for multi-page documents are sometimes too big to email.
We also find that scanning in colour can work well using lower resolutions (such as 150 dots per inch (dpi)) depending on the nature of the original. This has the benefit of smaller file size but colour representation.
By the way, an image scanned at 300dpi is more than twice the size of a document scanned at 200 dpi. The maths is as follows:
300 x 300 dots = 90,000 dots per square inch (no metric here!).
200 x 200 = 40,000 dots per square inch.
We also like the Fujitsu range starting with the Fujitsu 6130 which I think is similar in spec to the Kodak model mentioned by Charles.
Derek French
Commercial Director, DocuSoft.net
Emailing Fujitsu for a fix
Hard to find an email address for them, just a premium-rate phone number (no alternative on SayNoTo0870.com). Eventually got an email address; they denied it was happening and said if it was it was not the software causing it. Finally agreed to look at it if I sent screen prints, sys info file etc. Not got round to that yet.
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software/hardware
We use Sage Document Management (Invu), and have a high speed A4 scanner (Canon DR-2580C, which is excellent) plus Brother Multi functions (DCP8065DN) at each desk for printing, copying, and scanning the occasional document. We recently got an A3 Brother multi function for scanning the larger documents, which is pretty slow, but was fairly cheap.