pre-paid credit card fraud
David et al - would appreciate any thoughts you may have on this. My company has recently had a not insubstancial sum taken out of the bank account by standing order. We don't make payments this way so it was spotted quite soon and our bank have refunded us. It seems that someone set up the standing order, forging the signature of one of our bank account signatories, and this was to be payable to an account/sort code that was of a pre-paid credit card company. The standing order was set up for regular weekly withdrawals until further notice.
Just out of interest i visited the website of the prepaid credit card company and made a partial application for a card, aborting the application in the final stages. Interestingly, after asking for some expected details, a screen came up detailing forms of ID required. eg - passport, photo driving license, National health card, utility bill etc. There was also a box that could be ticked saying "I have no form of identity". I ticked this and was not barred from completing my application - although i obviously did so.
The local police have been informed and are to obtain a Court Order to get the credit card company to disclose details of the opeing and processing of the standing order. From past experience with fraudulent direct debits this seems to be able to be ignored and the police clearly don;t have the resources to enforce.
Would be pleased to hear if anyone else has had this sort of problem and any tips on prevention/investigation. Our bank say the amount involved was below the amount at which they would be triggered to check beofre processing, and their fraud department seem to have a similar attitude and have put up barriers against me speaking directly to them. In the meantime we have a stressed out Bank signatory very worried that her signature has been forged. Should say that in her job her signature would appear on letters that are sent to members of the public.
Police powers to get information from banks etc
The police (and other official investigators) have the opportunity to approach a judge (a Crown Court judge in the case of a criminal investigation, a High Court judge for a civil recovery investigation) and ask for a Court Order requiring the bank or credit card company (or whoever) to produce information. There are powers to do this under Part 8 Proceeds of Crime Act 2002.
The usual order is a 'production order' under s345.
But to apply for such an order the police etc have to specify the person whom they suspect of money laundering (or the person convicted in the case of a confiscation investigation).
In your case the police don't yet know whom they suspect. So they can't get a court order under Part 8 PoCA 2002.
The way around this is for the police to notify the credit card company that they believe the standing order was forged and that therefore the monies received are proceeds of crime. That means that the bank then have a suspicion that their customer is engaged in money laundering. That means that the bank have an obligation to make a Suspicious Activity Report to SOCA under s330 PoCA 2002 (as amended by s104 Serious Organised Crime and Police Act 2005). That report must identify their customer.
Once SOCA add this information to their SAR database the local police can access it and then make application for a production order.
The bank / credit card company cannot ignore a court order (because that is contempt of court for which they can be prosecuted).
So if the police make the effort they can get the information. But it's a question of resources and priorities.
David
pre paid credit card fraud
David - much obliged for your response. in answer to your first response the signature had some resemblance but if examined closely was not formed in the same way. The alleged signatory didn't initially even recognise that it was supposed to be hers!!
Likely
So it is likely that the fraudster had actually seen the person's genuine signature and was making an attempt to copy it.
Can you give any more information about the amount involved (send me a private message via AWEB if you like)? I am intrigued that you describe the amount withdrawn as a "not insubstantial sum" but the bank say it was "below the amount at which they would be triggered to check before processing".
I appreciate that withdrawals were weekly, but you said it did not go on for very long.
I am aware of fraudsters using bank card details (obtained illicitly) to top up pre-pay mobile phones, and keeping individual transactions to amounts which they expect will not be noticed (the low tens of pounds). But it sounds to me as if you have some bigger figures in mind.
David
arent these debit not credit cards
are the police really going to pour resources into this, i think not , DW may have been intimating this
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From what I've seen these pre-paid cards require proof of ID etc, BUT, if the applicant checks out on the electoral role then that is enough as far as they are concerned and they dont ask for further proof.
The problem is of course that anyone could apply for one of these cards using the name Micky Mouse and some convenient address. They then forge a couple of documents and bingo - one card.
Presumably the idea was to let your company top up the card, and the fraudsters would then make cash withdrawals from ATM's (limited by these cards to £500 a day I believe).
I get very annoyed with these banks etc who know a crime is being committed, yet are so terrified of the Data Protection Act that they stick obstacles in the way of the police. Tracing the criminal should be fairly easy as they have an addess to which the criminal obviously has access, and will presumably have records of which ATMs have been used. Instead the banks make it impossible to trace these thieves.
As most crimes of this kind are "in house" I would be taking a very careful look at all employees too.
pre paid credit card fraud
David - the amount withdrawn was £750, and had it not been spotted sooner would have continued at this value on a weekly basis "until further notice". We suffered no financial loss as it was spotted on the bank tape for that date and immediately reported to the bank who cancelled it, and refunded us a day or so later. The bank said that the value was below that at which it would have triggered alarms - but understandably would not disclose what the trigger amount was.
The person whose signature was forged is a Director who is also one of a small number of authorised bank signatories. Her role can involve writing to members of the public so the signature would be in the public domain, The signature forged was not in my opinion a good likeness. It seems unlikely that a customer/member of the public would have known she was a bank signatory so we can't rule out that a past or present member of staff is involved.
Although the police were informed by us the same day it was identified, it was only yesterday that a Court Order was going to be obtained to require disclosure by the prepaid credit card company. I understand that this would require answers within 7 days - but from previous exerience there are a number of ways of stalling.
pre-paid credit card fraud
Carnmore - I think this is the case. There was some enthusiasm from the police in the early stages but based on experience to date they have bigger issues to deal with.
pre-paid credit card fraud
Cynraeg_draig - agree with all you say!!
If when you talk about an in- house job you mean someone employed/past employed by my company - we certainly haven't ruled that out. You could though have been referring to an employee of the credit card company - which again is a possibility.
Yes it should have been relatively simple for our bank and/or the credit card comany to have investigated - at least to determine if the funds had been withdrawn from an ATM and checked CCTV. The frustrating thing is that legislation (as you say) works against the interested parties acting together.
signatures
You do not need a correct signature any scribble will do, in fact a completely wrong name will suffice too!
as for DD's these seem to be processed before the signed form is returned or regardless of whether the form is returned.
you are very right, the electronic world is very much in favour of the fraudster, perhaps that is why it was designed as such ? you can always buy an insurance policy to protect yourself !! that the bank will sell you ! everyones a winner.
pre-paid credit card fraud
Carnmores - the issue isn't so much about taking out insurance to get our money back from the bank - it's about getting to the bottom of who is originating the payments. The bank has always coughed up promptly. Every time one of these DD's appears it involves time in contacting the bank, contacting the police, writing up notes, and informing the Finance Director. All totally disproportionate to the DD value but part of the agreed internal procedures.
As an aside ...
... the floor limit is quite high.
We had a client had a cheque stolen from the post, the payee was obviously changed in thick black felt tip but the cheque was passed. It was only when HMRC came chasing for the PAYE for the month and the cheque examined that this was discovered.
My understanding is that the people processing the cheques are under such time pressure that they do not have time to move their eyes up to the payee line and only do so if the amount is quite large, I think £10k, can't remember as it was a while ago - the client's cheque was in excess of £4k!
In case you wonder, the bank re-paid it immediately to my client, but we then had hassle of correspondence with HMRC who removed the gross CIS status from my client as they had a PAYE default, despite never having put a foot wrong tax wise for over 40 years!!
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My understanding is that the people processing the cheques are under such time pressure that they do not have time to move their eyes up to the payee line and only do so if the amount is quite large, I Posted by Old Greying Acc... on Tue, 01/03/2011 - 17:17
According to what I was told they only check a small %'age of cheques.
Whose signature is it anyway
In these days when there are computer programs that will recognise faces, read car number plates and transcribe handwriting, it should not be too difficult for the banks to procure a program that will compare the signature on a cheque with the signature in their records.
£5,000
I know from our church account that they don't check signatories if the cheque is for less than £5,000. After 18 months this was how we discovered that the bank hadn't processed the last mandate change, when a correctly signed cheque was knocked back.
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Signature
Do you know if the signature on the standing order form bears any resemblance to that person's genuine signature?
David