TAS corrupted
Further to my earlier post. Is it possible that TAS have stopped my version working. I also have TAS payroll installed on my computer. I wonder when I did my year end download if they have done something to prevent TAS v3.19 operating properly.
I am sure they have because the CD to reinstall will no longer work.
Perturbed
TAS not working
I have checked all my e-mails. I have not received any e-mail stating that TAS Books Accounting would not work. Nor have I received any offer for upgrade.
However, TAS Books 2 is not appropriate for my work. I usually use cash accounting and I find the old system deals with it more efficiently.
I will ring the support line and see if I can sort it. I do have 2 hard disks on my computer. Would moving TAS Books to the other disc solve the problem and if so how could I move it?
Thank you,
Sandra
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Old software and new software
Hi there,
We certainly haven't done anything active to stop your old program from working - it's just that the two of them now have incompatible requirements, making it difficult to run the two programs on the same computer.
We use a Pervasive PSQL database to power our software. Your accounts program is almost 10 years old, whilst your payroll program is brand new. The database has now progressed to a point where your old accounts program just doesn't understand how to work with the new database. It's a bit like two cars; an old one needing leaded petrol and the new one needing unleaded - so you can't fill them both from the same pump.
Before releasing the payroll year-end update, where we could identify that a payroll customer also had a very old accounts program we did send an email with a very attractive upgrade offer to the current version of TASBooks.
So there are a few options open to you: