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How do I put the pressure on HMRC?

I have had a PAYE enquiry which has stretched on for nearly a year mainly due to my client not having the relevant contract and the loss of our previous tax manager. HMRC decided enough was enough and started hassling my client explaining interest was due. I have now replied and having done my research no tax is due but I am confident that the Inland Revenue clerk is unable to fight back without refering it to a superior. I have had a reply now saying that due to volume of work and the fact she is on leave that she will issue a full reply on her return. I want to keep the pressure on and I am giving her another 8 working days before referring the matter to the commisioners as my client is now restless.

Has anyone on here ever done this before?

Can anyone suggest a better solution?

Anon

Pressure

Why don't you ask the ex tax manager for his advice? I'm sure he would help you for a crate of lager!

How do I put the pressure on HMRC?

I have spoken to him but he is on the side of not to upset them.

20 December 2007

Please refer back to my response to a similar query posted by Paula Sparrow on 20 December in connection with delays in settling a compliance review.

A letter of complaint to the officer in question (copied to the Area Director) will probably do the trick and get things moving.

HMRC Responses

After nearly 50 years of deailing with "Revenue" the only way I've found that works is, after three strikes and no response then as Alan says, get the Area Director/Manager involved,(or whatever they are calling themselves of late).

Complaint

I would have written to Dave harnett or email him at dave.harnett@hmrc.gsi.gov.uk.I has a similar case when this inspector refused to respons and after emailing dave it was sorthed out with 3 days. Dave is known not to take prisoners

Good luck

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