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NAO offers encouragement to HMRC overhaul, in spite of IT gremlins

Posted by AccountingWEB in Tax, Technology on Wed, 23/07/2008 - 11:42

HMRC project under the NAO microscopePoor staff morale, funding constraints and changing priorities pose the biggest challenges for HM Revenue & Customs' transformation programme, according to a National Audit Office report issued last week.

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