Mark Lee talks to Ellis Pratt who explains what accountants can learn from technical authors to avoid being seen as boring
EP: I follow the “boring is optional” messages in your newsletters and tweets, and, in many ways, I believe technical authors have the same issue as accountants in being seen as boring.
ML: Thanks Ellis. I know you guys don’t write text books for accountants so you’d better explain what a technical author does in your world.
EP: Like accountants, they are good at simplifying and clarifying information. Accountants generally deal with numbers, technical authors deal with words. You’d use someone like us if you needed a product user guide or you wanted some company procedures written.