Golden rules for effective feedback

Boreas Partnership (UK) Ltd
Share this content

Peter Gill, director of Boreas Partnership (UK) Ltd, outlines how to give and receive professional feedback effectively.

In a recent article I dealt with the issue of assertiveness and explained why it is important for practice managers to assert themselves when giving feedback. In this article, I will summarise some of the golden rules for giving and receiving feedback in an effective and positive way.

The first (and arguably most important) rule of giving feedback is to praise in public and deal with poor performance in private. Poor performance should be discussed in a constructive spirit to avoid the creation of a ‘blame culture’, which ultimately has a negative impact for the overall business performance. The three key steps to giving effective feed...

Please Login or Register to read the full article

The full article is available to registered members only. To read the rest of this article you’ll need to login or register. Registration is FREE and allows you to view all content, ask questions, comment and much more.


Please login or register to join the discussion.

There are currently no replies, be the first to post a reply.