Principa founder Ric Payne gave the keynote presentation at the Practice Excellence Awards this year and revealed his top 20 observations from 30 years in practice.
He explained that success was not about winning, but rather:
…the feeling you get when you know you’ve done your best in the progressive realisation of a worthy goal - it’s personal, it’s a journey and it presumes a goal.
He explained the only person you are competing with is yourself - always try to be the best you’re capable of becoming and use benchmarking to set the standard you seek to better. This is the Roger Bannister philosophy: since 1954 (up to 2000) 18 people have achieved this feat and the current record is 3:43 held by a Moroccan Hicham El Guerrouj in 1999.
During Payne’s presentation he outlined his 20 most important observations from "30 years in the trenches".