Stephen Bynghall outlines the key considerations for firms implementing extranets to support client relationships.
Extranets have been a communication channel for many years. Used in the right way they can be a great way to collaborate, deliver services and support relationships with your clients.
In the first of two articles, we examine how extranets can add value and some of the associated risks. In the second we’ll look at how you might approach implementing one with a particular client, and what the future may hold.
What is an extranet?
There is no exact standard definition for an extranet, but generally you could say it’s a private network which is accessed via the internet, where the user-base spans more than one organisation.
Often extranets are refe...