HM Revenue & Customs has issued an urgent message, reminding customers that if they use Stamp Taxes Online to complete their SDLT returns, they must send their returns online.
'This is not a print and post service,' says HMRC. 'Please do not send a copy of the completed online form through the post as this will cause more than one UTRN to be allocated to the same transaction.'
The Revenue gives the following advice for filing online.
From the Return Status screen:
Customers who have already been contacted by Stamp Taxes about the processing of their online returns should stick to the advice they've already been given, adds HMRC.