Of pettiness and minutiae

Kashflow logo
3

Its been a funny old week. A week of trifles and insignificances, minutiae and pettiness.

On Monday, I needed to speak to the Inland Revenue on the subject of one of a clients subcontractors. I had the subbies name, his universal tax reference, his address and 7 out of the 8 digits from his NI number.

The purpose of the call was to obtain the missing digit so that I could fill in a CIS return online. But unless I could provide the full NI number they wouldnt speak to me. Even though I explained that it was the missing digit that I was phoning about, that theyd already verified him using an incorrect NINO (!), and that the subbie was on holiday, this apparently was such a state secret that it couldnt be divulged.

On Tuesday, I tried to register a newly-self-employed client with the self-emplo...

Please Login or Register to read the full article

The full article is available to registered AccountingWEB.co.uk members only. To read the rest of this article you’ll need to login or register. Registration is FREE and allows you to view all content, ask questions, comment and much more.

Share this content

Replies

Please login or register to join the discussion.

avatar
By Anonymous
22nd Aug 2007 10:01

Post Office and HMRC - which are worse?
Brilliant blog. HMRC are constantly making petty mistakes which advisers have to sort out for free. When the boot's on the other foot, it's treated in a lot of cases as a deliberate attempt to deceive or being totally reckless!

The Post Office in my district seem to have solved their post delivery problems by not delivering every day and on those days they do deliver, not to every house. The number of letters that are sorted on the basis of house number rather than house number AND street are causing this to be a big headache - plus the unneccessary phone calls I have had to make to HMRC regarding letters offering to help people fill in their first tax return when there is no return received as being issued. HMRC assured me that no notice to deliver had been issued - but with the post so bad the first a lot of us hear of returns being required is when the post deliver a penalty notice for a late return. (My area is a lot of pensioners on basic rate tax so no obvious need for a return - and usually no or little tax to pay when a return is completed). Thank goodness after a few conversations with the post man (who's a bit down because people keep asking him to deliver the correct mail to their address) he seems to have settled on all the HMRC mail for the district to be delivered to me. It's actually now easier to redeliver the wrongly delivered post than chase up all the queries of missing post so in fairness he has improved.

Thanks (0)
avatar
24th Aug 2007 13:29

Issues
Perhaps Mr Hollister needs to attend anger management classes?

Thanks (0)
avatar
24th Aug 2007 13:40

Perhaps this is the reason
Maybe this guy has hit the nail on the head

http://raedwald.blogspot.com/2007/08/labours-fantasy-reforms-in-wake-of.html

Thanks (0)