Businesses outline what they need from accountants

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Good business planning, a personal relationship and the ability to relate to the company you’re providing your services to: these are just some of the expectations small to medium sized businesses have of their accountants.

In the third part of the business edition of our video series on the 21st century client accountant relationship with Exact, the businesses discussed what their accountants do for them and what they expect in terms of service.

Pat Wood, owner of t-shirt business TruffleShuffle mentioned in the last video that his accountant, a top 10 firm...

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05th Nov 2013 21:09

The new reality

It's the same as the owner of Coalesco was saying in a recent article:

1. Personal and approachable

2. Available

3. Thinking about how to help their business and being pro active in their approach

That's what clients are demanding rather than the "let's talk about last year" and your tax bill approach.

Also not surprise to hear a top 10 firm couldn't provide this, they are more worried about the big fish to even know what a smaller fish looks like or how to help it swim.

 

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Thanks for your comment amalonio - why not put it under the video so that other members can see and respond?

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