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I saw the headline on Sunday & read further (having several clients on Sage, I wanted more details to be ready for any questions). The article mentioned that 'employee details' were accessed. I immediately knew that this then was surely was a payroll matter - and not a Sage 50 accounts matter. However that was not mentioned in the press reports. Most people would automatically assume it was accounts & be horrified that this could happen tot heir financial data. Had the clarification been made clear, I suspect many Sage end users would have been assured it did not affect them, instead of potentially causing unnecessary worry & many accountants & Sage themselves may have avoided many phone calls this week. The media really should be more accurate in their reporting. But it's all about sensationalism, isn't it?
It's probably more to do with the media not knowing that there are different versions of Sage. Though I agree that Sage could have made more effort to make sure that the media were made aware.