Scandinavian business software developer Mamut has bundled together business advice with its programs to create what it calls the Small Business Concierge.
"Basically Concierge is our software with business advisory services on top of it," said Mamut UK managing director Alan Moody. "You phone Mamut and we'll give you an answer within two hours."
The concept is backed by Microsoft, which will supply much of the expertise through what is described as its "knowledge network". Mamut's in-house Concierge hotline team will approach partners within the network to get the right information back to clients on issues ranging from the audit threshold and tax queries to more typical technology challenges such as which version of Windows to install.
The cost of Concierge works out at 4 a month per user,...