How to ask the right questions
Posted by Alison Hartley in CPD on Fri, 12/03/2010 - 10:00
- Asking insightful questions is a vital business skill
- Clients like the opportunity to talk about what's important to them
- Questions have to be asked with integrity - because you genuinely want to know the answer
- Read on for some effective questioning techniques
Communicating effectively with prospects, clients and colleagues relies on asking the right things in the right way, advises Alison Hartley.
If I had a pound for every time my children asked me ‘why?’, I’d be a millionaire. The question belies a curiosity and genuine desire for understanding but when it forces me to explain my sometimes beleaguered adult logic, I have to think differently.
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