How to be more persuasive
From motivating team members to winning clients round to your point of view, persuasive communications are essential at work, explains Christine Knott.
There are always occasions when you need someone to do something in a certain way or respond quickly to your request. It could be a life or death situation where you have minimal time to get across your message. Alternatively instances at work could require the transfer of instructions or perhaps a call to action with a client.
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Putting this into practice - a case study
Producing horse manure sent the wrong message, but the outcome was clear. Alas, someone had removed all the " don'ts" so they simply held their breath.