Transforming business processes the quick and easy way. By Robin Tidd
In most businesses there are several key processes which absolutely have to be run well because they are fundamental to the success or failure of the business. But even the smaller processes still need to work. Relatively minor ones also have waste in them, and therefore by definition must be able to be improved.
The FD or FC is often likely to be the professional who is best suited to attack process improvement. because of skills training and perspective.