Accountants lack essential leadership skills

Finola McManus outlines how practice managers can become better leaders and make their firms more profitable by learning how to listen effectively.

I have conducted my own research over the last two years and spoken with both sole practitioners and partners in larger firms. There are some common themes emerging and I thought it valuable to share them here with you.
 
Common leadership and listening styles
Practitioners tend to come out with one or more of the following responses:

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