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Modesty!!!
Well,they are certainly not modest about themselves,but amongst their wonderful principles I do not see anything about cost-effective or competitively priced.Maybe that is why I do not use them,apart from the usual amount of bragging I see from so many "wonderful" providers.
P11D software
Just had our Digita/PKF P11D software installed. The helpline was poor - the assistant was unable to help our IT support team despite several phone calls and finally admitted she was not familiar with the product. Our IT guy felt she was merely working through a script. In the end it was trial and error to install.
For the second year running, we cannot print out final P11D(b)'s due to 'issues with HMRC approval' - funny how other software houses don't seem to have this problem.
Oh, and the update disc (supposedly sent out before the end of the tax year) has still to arrived, so we can't progress our P11D's further yet although some are ready to finalise. We've even resorted to doing one or two by hand using the Revenue forms (which, for once, have arrived).
Super conference maybe but, I'm wating to be convinced about the super software!
true not cheap but...
Try a demo, you will then see why Digita is not cheap.
Like I have said previously, I am a sole Practitioner of a small practice. I make it priority to have the best possible software and Digita is the one I will recommend.
You will get excellent service when you want help.
On the contrary I needed help from SAGE for accounts production. I emailed my problem recieved acknowledgement within 24 hrs and didnt get a reply 7 days later. By then I had sorted the problem out.
Nothing comes anywhere near Digita technical support. Mostly ex accountants who understand all our demads.
Who said cheap?
Mehmet mehmet uses the word cheap in his headline.Where did I or the other critic use this word?I said cost-effective .Perhaps I had better explain that cheap is not the same as cost-effective.Have I made it clear??
Great Praise For DIGITA
I attended Digita conference for the 4th Year running. Last year I said that they are the best company we have ever dealt with. Now I say they are even better.
Great team of people who have time for every customer even a sole practitioner like me!
I even had a 15 minute conversation with Jerry Rihill expressing some ideas for the future. He was extremly pleasant and very approachable.
CONGRATULATIONS DIGITA, you deserve the number one spot.
Anyone considering tax software should not even consider anyone else. DIGITA has good user friendly and compliant software. BUT the most important thing is Customer service. SIMPLY THE BEST.