A dynamic approach to client engagement

Dustin Newport of productivity software experts MindGenius explains how to make accounting more fun for clients.

For clients lacking a financial background, accounting can be perceived as dry, overly technical and difficult to follow, but engaging clients and prospects needn’t be difficult. Communicating issues and working together to resolve problems provides an opportunity to show how well you know and understand your client, but the difficulty lies in doing this in a creative and compelling way.

Continued...

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Comments

Thanks

Anonymous | | Permalink

Some interesting ideas - thank you Dustin.

mind-mapping software

fndeloh | | Permalink

Hi Dustin,
I have no clue re mind-mapping softwares . Are they expensive? How can one get a cheap one.

Cheers

nigel's picture

Mind mapping software

nigel | | Permalink

Have a look at this article I wrote on this very subject last year:

http://www.accountingweb.co.uk/item/189440

bookmarklee's picture

Cross ref

bookmarklee | | Permalink

Given the ref to twitter in this article I thought it would help to add a cross ref to the two pieces I have recently posted on AccountingWeb:

Accountants’ guide to Twitter

The do's and don'ts of Twitter for accountants

In this context, whilst Dustin's suggestions above have merit they are unlikely to be successful in isolation for the reasons explained in the above articles.

Mark