Practice Tips - when to bill

Richard Murphy's introductory tip on billing emphasised the importance of letting the client know what to expect. Creating expectation is one thing though, he writes. Delivering is another. Or, in other words, it's one thing to tell the client to expect a bill, it's quite another to actually bill them. This instalment tackles the nitty gritty.

Billing involves decisions on these issues (as a minimum):<BR><li> who to bill<BR><li> when to bill it<BR><li> how much to bill.

Continued...