Return of the dictators - an introduction to digital dictation

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Comments

RE: Enclosures

nFlow | | Permalink

Roger your comment is a good question about DD systems.

We have found that is something that is a lot more relevant to accountants than other professional services firms, such as lawyers, particularly due to the larger volume of digital documentation that exists i.e. Excel spreadsheets, etc. You are quite right to suggest that proposed solution of an SD card is not a very good one as this totally dislocates the documentation from the dictation workflow which in turn defeats the object.

It’s difficult to comment specifically on the systems you may have looked at without knowing which ones they were but I am pleased to say that the ability to link dictations to electronic documents or even web pages (ideal if you are using SharePoint) to a dictation is something that is a standard function in nFlow. This means that you can link multiple documents to a dictation and then send the whole thing to a secretary to deal with. Once the document is transcribed they can link the typed document to the dictation for you to review/amend alongside all the original documentation you attached.

Enclosures

rogtuf | | Permalink

Digital dictation is all very well, but the article conspicuously avoids saying how supporting documents are married to the letters being typed. A significant proportion of our letters have enclosures to go with them, and none of the digital suppliers that we have contacted can suggest a satisfactory method for handling enclosures when you have (central) server based dictation system. They can only suggest recorders with SD cards, which is only marginally better than tapes.